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Frequently Asked Questions
There are so many chatbots out there, what makes yours different?
Other chatbots just talk. They give copy-paste answers, need lots of setup, and don’t really help your business.
Bellix Labs offers not just a chatbot. It’s like a smart helper for your WhatsApp. It answers every customer fast, books their appointments, asks them for reviews, and shows the boss everything that’s happening.
You don’t need to change your number, you don’t need special approvals, and you don’t get stuck with weird rules.
Bottom line: Chatbots just chat. Bellix helps you make more money.
Do I need to change my phone number or Meta API approval?
Nope. With Bellix, you keep your existing WhatsApp number. No Meta API, no coding, no approvals.
That means:
🚫 You don't pay for every message → this is what most chatbots providers don't tell you.
🚫 No API headaches → you don’t have to ask Meta for permission or
✅ Keep your current WhatsApp number → no disruption for your clients.
🚫 No 24-hour rule → you’re not locked into a window where conversations just expire.
✅ Just plug in your WhatsApp and go — campaigns launch instantly without red tape.
Bottom line: Other tools make you play by Meta’s rules. Bellix plays by your rules.
Is this PDPA compliant?
Yes, as long as you adhere to the guidelines, you should be fine. :)
Can my staff still reply manually?
Yep!
I have an existing CRM, can you connect it to mine ?
Our system is set up to be self engine, you can technically cancel any subscription you have. However, if you prefer to connect with an existing system that you have, we will be happy to integrate with it. Let's have a chat! :)
What if I get stuck and need help?
My team is always on standby to help you out via live chat if you have any questions - and if you prefer to have a call, we can arrange that too!